7/24 SERVİS HATTI
[ 05 / SERVICE ]

Fault Detection & Solution.

Find the root cause with thermal camera, pressure logging, vibration analysis, establish a permanent solution.

Repeated malfunction; It is a malfunction whose root cause has not been found. Hydroport diagnostic team; Collects data in the field, analyzes it in the workshop and writes the solution report in engineering language.

What do we offer in this service?

  • FLIR T540 thermal camera + digital pressure logger inventory
  • Oil particle analysis (ISO 4406 / NAS 1638)
  • Vibration FFT analysis (ISO 10816)
  • Root-cause report — photo + measurement + recommendation
  • Solution commitment: intervention is free if recurring fault recurs within 6 months
[ SCOPE OF SERVICE ]

Diagnostic layers.

01

Field Diagnostics

Non-invasive measurement with thermal image, pressure logger, acoustic leak detector.

02

Oil Analysis.

Particle + viscosity + water content analysis from the field sample (laboratory partnership).

03

Vibration Analysis

Pump, motor, coupling vibration FFT; resonance and imbalance report.

04

Root Cause Report

Combining all data in one report; priority action list.

[ PROCESS ]

don't work with you
Our form.

5 steps from first phone call to guaranteed delivery. Transparent, measurable and with engineering discipline.

  1. 01

    Needs Analysis

    We start with field survey, line conditions and existing system breakdown.

  2. 02

    Solution Design

    We prepare technical file with circuit diagram, hydraulic calculation and BOM.

  3. 03

    Offer & Approval

    We offer transparent item-by-item offer, deadline and payment plan.

  4. 04

    Application

    Manufacturing in our own facility, delivery with assembly and testing in the field.

  5. 05

    Maintenance & Support

    Periodic maintenance contract and 7/24 emergency service. We have your back with.

[ CAPABILITY ]

Diagnostic tool inventory.

DeviceSpec
Thermal cameraFLIR T540 (640×480 px, ±2°C)
Pressure loggerHMG 4000 (8 channel, 0–700 bar)
Oil analysisMobile ICounter + lab sample kit
VibrationSKF Microlog CMXA-80
Acoustic leakUltraprobe 3000 (38–42 kHz)
EndoscopyOlympus IPLEX, 6 mm probe
[ REFERENCE ]

Field stories.

Steel / Press Origin of pump failure that has been recurring for

Oil contamination is the root cause

3 years: insufficient ventilation + moisture ingress. Annual downtime reduced to 480→48 hours.

Construction / Crane

Vibration-induced fatigue

Pump coupling vibration 7 mm/s; after laser alignment 1.8 mm/s; bearing life 4x.

[ FAQ ]

Frequently asked questions.

Is just the diagnostic report sufficient, should you apply the solution yourself?

Only report option is available. The customer can implement the solution with his own team; It can also perform the verification test Hydroport.

How much does a site visit cost?

Fixed field fee + distance fee on the first day; Extended measurements continue with a daily service fee. Contract customers discount 30%.

How many days does it take to deliver the report?

Standard 5 business days; express (48 hours) option is possible for an additional fee.

[ CONTACT ]

Get rid of recurring failure.

Contact us to plan our field trip within 48 hours.

TEKLİF AL